The Quick Report

5 Easy Ways to Skip Automated Phone Menus and Talk to a REAL Person

Woman looking at her phone with a frustrated expression

Automated phone menus can be frustrating, especially when all you want is to speak to a real person. Many companies have adopted these systems to streamline their customer support processes, but they can often feel impersonal and time-consuming.

Fortunately, there are ways to bypass these automated menus and get connected with a live operator or agent. In this article, we’ll explore five simple and effective methods that will help you skip automated phone menus and quickly reach a real person.

1. Voice Commands

With advancements in voice recognition technology, many companies have implemented voice command options within their automated phone systems. Instead of navigating through a series of menu options, you can simply say keywords or phrases to direct the system. When you encounter an automated menu, listen carefully for any prompts that mention voice commands.

Common phrases like “speak to a representative,” “talk to an operator,” or “customer service” can often bypass the automated system and connect you directly to a live person. If the system does not recognize your command, don’t hesitate to try different variations or combinations of keywords until you’re connected with a real person.

2. Press “0” or “#” Repeatedly

When trying to skip automated phone menus, pressing “0” or “#” repeatedly can often be an effective way to reach a live operator. Many companies use these keys as a universal shortcut to connect customers to a real person.

Keep in mind that this method may not work for every company, but it’s worth trying as a quick and straightforward solution. If you encounter a menu that doesn’t respond to these keys, proceed to the next method.

3. Select Options for Account Closure or Sales

Automated phone menus are often designed to prioritize customer support requests over account closure or sales inquiries. As a result, selecting options related to closing your account or making a purchase can sometimes help you bypass the automated system and speak to a representative directly.

Companies usually allocate dedicated agents to handle these types of requests promptly. So, by selecting options that indicate you wish to cancel your account or make a new purchase, you increase your chances of reaching a real person without having to go through lengthy menus.


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4. Try Different Phone Menus or Departments

If the previous methods don’t work, another option is to try different phone menus or departments within the company’s automated system. Companies often assign different departments or menus for various services or support needs. For instance, if you’re having trouble reaching a real person through the general customer support line, consider trying options like technical support, billing, or sales.

These departments may have shorter or more direct menus that lead to live operators. Experimenting with different menu options can be time-consuming, but it can pay off by allowing you to connect with the right person faster.

5. Search Online or Use Third-Party Services

When all else fails, turn to the internet for assistance. Many companies now provide alternative contact methods on their websites, such as live chat, email, or social media channels. Search for the company’s official website and explore these alternative communication options. Live chat, in particular, can offer quick access to a real person without the hassle of automated phone menus.

Additionally, there are third-party services available that can help you bypass automated phone menus. Websites like GetHuman, DialAHuman, or LucyPhone provide phone numbers and instructions to directly reach a real person for various companies. These services can save you time and frustration by providing shortcuts to customer support.


Automated phone menus may seem like an unavoidable obstacle, but with a bit of persistence and creativity, you can navigate past them and speak to a real person. By using voice commands, pressing “0” or “#,” selecting options for account closure or sales, trying different phone menus or departments, and utilizing online resources or third-party services, you can increase your chances of bypassing those lengthy automated menus.

Remember, staying patient and maintaining a calm demeanor when dealing with automated systems will greatly improve your overall experience. Companies are continually refining their customer support processes, so it’s important to stay up-to-date with any changes or advancements they make.

In the end, your goal is to reach a real person who can assist you promptly, and these methods will help you do just that. Happy dialing!